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Refund Policy

Last updated: 2025-01-14

1. Introduction

At MIKA, we strive to deliver high-quality products and reliable services. However, we understand that situations may arise where a refund is requested. Below is our detailed refund policy.

2. Downloadable Products

As our downloadable products are digital in nature and delivered immediately upon purchase, we do not offer refunds once the product has been downloaded. By making a purchase, you agree to waive any right of withdrawal related to digital downloads as per applicable laws.

3. Subscription Model

We currently do not offer a subscription model. However, we plan to introduce a subscription-based service in the future. Once implemented, the following conditions will apply:

  • Subscription Cancellation: Users will be able to cancel their subscription at any time via their account on the platform.
  • Subscription Refunds: Users dissatisfied with the subscription will have the option to request a refund within the first 10 days following the initial payment or a renewal. After this period, no refunds will be granted.
  • Partial Refunds: Partial refunds for unused subscription periods will not be provided. After cancellation, users will retain access to services until the end of the current billing cycle.

4. Refund Request Process

If you meet the conditions outlined in this policy and wish to request a refund, you may do so by contacting us at our platform with the following details:

  • Full name registered on the account
  • Email address associated with the account
  • Date of the transaction
  • Reason for the refund request

We will review your request within 5 business days of receiving it and notify you of the outcome via email.

5. Exceptions

  1. Refunds will not be granted in cases of misuse of services, violation of our terms and conditions, or fraudulent activity.
  2. This policy does not cover temporary technical issues with the platform, which will be addressed through our technical support.

6. Applicable Law

Our refund policy is governed by the applicable e-commerce laws in the relevant jurisdiction.

7. Modifications to the Terms

We reserve the right to modify these refund policies at any time. Any changes will be notified through the platform and will be available on this page. By continuing to use the service, you agree to the updated policies.

9. Contact

If you have any questions or need more information about these refund policies, you can contact us at our platform.

By using our services, you acknowledge that you have read, understood, and agreed to this refund policy.